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1. How can I check the status and location of my container using Dubai Trade login?
To check the status and location of your container, you need to have your container number ready. Then, you can follow these steps:
- Go to the homepage of www.dubaitrade.ae
- Navigate to Service Center > DP World > Container Enquiry
- Enter the container number without any spaces and click on “Submit”
- You will see the details of your container, such as the vessel name, voyage number, terminal, gate in/out date and time, etc.
2. How can I contact Dubai Trade for any queries or issues?
You can contact Dubai Trade through the following channels:
- Phone: +971 600 55 55 54
- Email: [email protected]
- Address: Floor 26, Tower A, JAFZA ONE Building, Gate #5, Jebel Ali Port & Free Zone, P.O.Box: 18666, Dubai, United Arab Emirates
You can also visit their website and use the live chat or feedback form to get in touch with them.
3. What is a container token and how can I generate it using Dubai Trade login?
A container token is a unique ID number that is linked to a specific container and a designated day and time slot for pickup or drop-off. It is used to facilitate the movement of containers between the port and the free zone or local area. You can generate a container token using Dubai Trade login by following these steps:
- Go to www.dubaitrade.ae and log in to your username and password
- Click on Request, DP World Payment
- Search by declaration number or date range and pay the container charges and nominate the haulier
- The nominated haulier or importer can then generate the container token by clicking on Request, eToken Generation
- Enter the container number, assign it to a registered truck and select a time slot
- You will receive a confirmation email with the token number and details
4. How can I access Dubai Customs services using Dubai Trade login?
To access Dubai Customs services, you need to register your business with Dubai Customs first. You can do this by following these steps:
- Go to www.dubaitrade.ae and click on Service Centre, Dubai Customs, Request Business Registration, New
- Fill in the required information and upload the necessary documents
- Pay the registration fee and submit your request
- You will receive an email with your agent code and business code
- You can then log in to Dubai Trade using your username and password and access Dubai Customs services, such as Mirsal 2, Customs Declaration, Duty Payment, etc.
5. How can I switch to the old version of Dubai Trade login?
If you prefer to use the old version of Dubai Trade login, you can do so by following these steps:
- Go to www.dubaitrade.ae and log in to your username and password
- Click on the “Switch to Old Version” link at the top right corner of the page
- You will be redirected to the old version of Dubai Trade login, where you can access the same services and features
6. How can I log in to Dubai Municipality portal using Dubai Trade login?
To log in to Dubai Municipality portal, you need to have a valid Dubai Trade account and a registered MYID. You can then follow these steps:
- Go to www.dm.gov.ae and click on the “Login” button at the top right corner of the page
- Select the “Login with MYID” option and enter your Dubai Trade username and password
- You will be redirected to the Dubai Municipality portal, where you can access various services, such as land site plan, land demarcation, pets registration, sports fields booking, etc.
7. How can I track my shipment using Dubai Trade login?
To track your shipment, you need to have your bill of lading number or container number ready. You can then follow these steps:
- Go to www.dubaitrade.ae and log in to your username and password
- Click on Track, Shipment Tracking
- Enter the bill of lading number or container number and click on “Search”
- You will see the details of your shipment, such as the origin, destination, carrier, vessel, ETA, etc.
