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1. How can I book tickets? Tickets can be booked online through the official website. It’s a simple process where you can select the date and time of your visit and make the payment to secure your booking.
2. What is the price for tickets? The price for tickets starts at AED 135 for individuals aged 3 years and above. Children below 3 can enter for free, and there are often special offers where kids under 12 may go free with an adult.
3. What are the timings for visiting? The venue is open from 10 AM to 10 PM from Sunday to Thursday and from 10 AM to 12 AM on Fridays and Saturdays.
4. Can I see photos of the place? Yes, you can view photos on the official website and social media pages to get a glimpse of the vibrant interactive experiences offered.
5. When did it open to the public? It opened its doors to the public on Saturday, 17th December 2022.
6. How long does the experience last? The experience can last anywhere from 1 to 2 hours, but there is no restriction on the amount of time you can spend exploring the different zones.
7. Where is it located? It is located on the first floor of WAFI Mall, Oud Metha Road, Dubai, UAE.
8. What are people saying about their experience? Visitors have shared positive reviews, highlighting the immersive experiences and the blend of art and technology.
9. Is there a contact number for inquiries? Yes, you can contact the customer service at the number provided on the official website for any inquiries.
10. Are there any age restrictions for visitors? Visitors of all ages are welcome, but some exhibits may have age or height restrictions for safety purposes.
11. Is the venue accessible to people with disabilities? Yes, the venue is designed to be accessible to all visitors, with specific accessibility needs being accommodated upon request.
12. Can I bring my own food and drinks? Outside food and drinks are not allowed; however, there are dining options available within the park.
13. Is photography allowed inside? Photography for personal use is allowed, but commercial photography may require prior permission.
14. What should I do if I need to cancel my tickets? Please refer to the refund policy on the official website for information on cancellations and refunds.
15. How do I get there using public transport? The Metro Green line stops at Dubai Healthcare City Station, which is a 6-minute walk to WAFI City.
16. Is there parking available? Yes, you can park on-location using Carrefour Parking, or use the WAFI valet parking service.
17. Are there any special offers or discounts available? Special offers and discounts are often available, especially for families and during certain times of the year.
18. What kind of experiences can I expect? You can expect a range of immersive experiences that combine art, technology, and nature in a unique setting.
19. Is there a specific dress code? There is no specific dress code, but it is recommended to wear comfortable clothing suitable for an interactive experience.
20. Can I visit the venue for a private event? For private events or group bookings, please contact the venue directly to discuss the options available.
