Related Articles
1. Where can I purchase tickets? Tickets can be purchased from the official website, PlatinumList, or at the dedicated ticketing counters situated in Al Habtoor City.
2. What happens if my tickets are lost or stolen? If your tickets are lost, stolen, or damaged, please visit the ticket booth with proof of purchase for a possible replacement.
3. Can I get a refund or exchange? Refunds or exchanges are not available due to personal circumstances. However, if a show is cancelled, a new show will be rescheduled or a voucher provided.
4. Where can I collect my tickets? Tickets can be accessed via email confirmation, mobile website, or printed at home. They can also be collected at the ticketing counter in Al Habtoor City.
5. Can I resell my tickets? No, resold tickets will be voided without any refund.
6. How do I make a special access booking? Designated seats are held for audience members with special needs. Contact [email protected] for special access bookings.
7. How do I make a group booking? For bookings of 20 or more, please contact the group sales team at [email protected].
8. How many tickets can I book in one transaction? Up to 20 tickets can be booked in one transaction. For larger bookings, contact the sales team.
9. What happens if a performance is cancelled or rescheduled? In such an event, a new performance will be scheduled, or you will be provided with a voucher for your ticket.
10. Can I purchase tickets outside of the UAE? Yes, tickets can be purchased via the official website.
11. Can I pick specific seats? Yes, during the booking process, you can select your preferred available seats.
12. Are children allowed to attend? Yes, children aged 2+ are allowed to attend and must have a ticket.
13. What happens if I arrive late? Latecomers will be admitted during a suitable break and may be seated in different seats to avoid disruption.
14. What documents should I bring upon ticket collection? Please bring proof of purchase when collecting your tickets.
15. What is the dress code? The dress code is smart casual. Men can wear chinos with a casual shirt, and women can opt for dresses or tailored jumpsuits.
16. How long is each show? Each show lasts approximately 90 minutes.
17. Are there any offers for tickets? Offers start from 142 AED, and there are various packages available. Occasionally, there are flash sales with tickets at 99 AED.
18. What are the show timings? Performances run from Tuesday to Saturday at 6:30 PM and 9:00 PM.
19. What are the reviews like? The show has received positive reviews, with a high rating based on thousands of reviews.
20. What salary can I expect working at the show? Specific salary details are not publicly disclosed, but you can find job descriptions and apply on the official website.
